Join Us

CanOps is committed to advancing public safety for all Canadians. We offer a wide range of career opportunities from Emergency Telecommunications to Administrative Support. As an employee of CanOps, you have the opportunity to directly impact lives each day.

If you wish to join the CanOps mission of integrating and advancing public safety in Canada, then we want to meet you!

We continually strive to make CanOps a great place to work for all our employees. As such, we offer:

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Work/Life Balance

  • Vacation Leave Enhancement
  • Earned Days Off
  • Two (2) additional Designated Holidays per year above and beyond the ten (10) Statutory Holidays in a year
  • Bereavement Leave
  • Family Leave Days
  • Maternity, Parental, and Adoption Leave Salary Top-Up
  • Flexible Schedules
  • Work from Home Options
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Learning and Development

  • Educational Assistance
  • Paid Training and Development Opportunities
  • Professional Fees Reimbursement
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Employee Wellness

  • Sick Leave Benefits
  • Employee and Family Assistance Program (EFAP)
  • Lifestyle Spending Account
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Group Insurance

  • Extended Health, Dental and Vision Plan
  • Short-term and Long-term Disability Plans
  • Group Life Insurance Plan
  • Travel Medical Coverage
  • Accidental Death and Dismemberment
  • Best Doctor
  • Your Nurse

Our Guiding Values and Supporting Principles

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Respect in All We Do

  • For Canadians
  • For public safety professionals
  • For jurisdictional authorities
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Focus on Value

  • Optimal impact on public safety outcomes for Canada
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Continuous Innovation

  • Focus on solutions
  • Harness the passion of innovators
  • Seize on selective high value opportunities
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System Continuity

  • Economically sustainable
  • Integration with other system elements
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Integral to PS Community

  • Leadership “by” and “for” the public safety system
  • Mobilizing expertise
  • Engage, empower, and enable
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Reinvestment

  • Committed not-for-profit model
  • Investing in future solutions, capacity, knowledge

Here is a list of available positions at CanOps:

9-1-1 Calltaker / Enforcement Dispatcher

9-1-1 Calltaker / Enforcement Dispatcher Position

Who we are

Canadian Public Safety Operations Organization (CanOps) is a not-for-profit organization focused on advancing public safety for all Canadians from coast to coast to coast. We provide a consistent framework of operational support and governance to progress and deliver viable and effective public safety education, products, programs, and services while addressing and filling gaps identified by communities, First Nations, first response agencies, and governments of all levels.

The Provincial Emergency Communications Centre offers a wide range of services in the public safety spectrum. We answer, assess and route all 911 calls in the Province, with the exception of Saskatoon and Regina city limits. We provide dispatch services across Saskatchewan across 365 Fire Departments, both career and volunteer. The PECC serves one municipal police service and several Government of Saskatchewan ministries and agencies including Ministry of Environment Conservation Officers, Saskatchewan Highway Patrol, and Community Safety Officers throughout the Province.

The Emergency 911 Calltaker is responsible for answering and processing calls for emergent incidents throughout the Province. The first, first responder in the emergency response system, the Emergency 911 Calltaker gathers pertinent information required in order to provide an efficient, effective and safe response.

What you will do

The Enforcement Dispatcher is responsible for monitoring and tracking officer activities with an emphasis on ensuring officer safety. Enforcement dispatchers perform a variety of job functions including running queries, responding to officer emergencies and providing resources and support as needed. We answer and process calls from the public as well as record and dispatch public safety resources for incidents and activities throughout our Province. The Enforcement Dispatcher provides clear and accurate communications to assist in efficient and effective monitoring and response.

This is a fast-paced career that requires a unique set of skills and knowledge. The successful candidate will be required to complete a full-time, paid training term that consists of both classroom and in-house training which can last up to three (3) months. After the successful completion of training, employees will work rotational shifts as scheduled, within our emergency communications team. Opportunities to cross-train in other areas of emergency communications including police and fire call taking and dispatching are available

Employee benefits and salary range

Salary Range 

  • Full-time Classification $19.80 to $30.60 per hour

Extended Health, Dental and Vision Plan

  • Mental health support and programs, including stress management training
  • Extensive and comprehensive in-house, on-the-job training. We invest in the right people for the job and provide a “learn while you earn” pay during your training period.
  • A supportive team environment and access to wellness and social committees
  • An active OH& S Committee
  • Maternity, Parental and Adoption leave salary top up
  • 12 recognized STAT holidays per year
  • Unlimited access to the online learning platform Udemy to help you develop skills
  • Longer shifts allowing for more days off
  • Opportunities for training and career advancement
  • Free parking
  • Amazing scenic location just minutes down the road from the City of Prince Albert

 

Qualifications

Qualifications

  • High School Diploma or Canadian equivalent
  • Legally entitled to work in Canada
  • Mandatory minimum typing speed of 35 wpm
  • Previous dispatch or field experience or completion of the education in an accredited Emergency Communications Program are considered an asset
  • Ability to commute/relocate: Prince Albert, SK: reliably commute or plan to relocate before starting work (required)

Skills and Abilities

  • Communicate effectively in English (oral and written)
  • Articulate with clear diction when speaking
  • Excellent computer skills with the ability to adapt to changing technologies
  • Working knowledge of Microsoft Office programs and/or equivalent(s)
  • Deal with confidential information in a professional manner
  • Work well in a team environment
  • Manage workload in a multi-tasking environment
  • Deal with the public and clients effectively and tactfully

Conditions of Employment

  • Submission of Satisfactory Criminal Record Check
  • Pre-Employment suitability testing
  • Certified hearing test completed by an audiologist
  • Mandatory minimum typing speed of 35 wpm
  • Ability to work a rotating shift schedule consisting of 12-hour shifts both days and nights, including holidays and weekends

Schedule:

  • 12-hour shift
  • Day shift
  • Night shift
  • Weekend availability

 

To apply for the position, click below on Apply Now and add your cover letter and resume.

Apply Now